Portfolios
Professional Conduct and Procedures in the Workplace
As more day-to-day human resource decisions are delegated to line management, the role of personnel and training specialists is changing. Aimed at those embarking on a career in HR or taking on new HR responsibilities, this programme provides a broad overview of the issues.
WOW! Learning knows the complexity that some situations in the workplace can present to managers – especially if they result in litigation. To ensure that your management team is ready to deal with any issues that arise WOW! Learning’s Selection Interviewing learning programme equips managers with the skills to handle HR situations in a confident and correct manner.
In competitive labour markets the cost of poor interviewing skills can be measured in both financial and human terms. Poor selection decisions, both on the part of the employee and the employer can lead to immediate levels of dissatisfaction leading to a high proportion of an employer’s turnover occurring during the first six months of employment.
WOW! Learning’s Selection Interviewing learning programme equips managers with the skills to manage interviews and make effective decisions. Our experienced facilitators will explain the key issues surrounding selection interviewing and offer expert advice on how to structure a professional approach.
Around 168 million working days are lost each year due to staff absence, costing UK employers a hefty £12.2 billion. Make sure your organisation is equipped to manage the issue with WOW! Learning’s Absence Management learning programme.
Part of the Professional Conduct and Procedures in the Workplace portfolio, the two-day programme covers everything you need to know about managing staff absence as effectively as possible. WOW! Learning’s experienced facilitators will explain the relevant legislative guidelines surrounding persistent unauthorised absence and offer expert advice on how to handle the knock on effects and difficulties that can be associated with it.
WOW! Learning knows the complexity that some situations in the workplace can present to managers especially if they result in litigation. Ensure your management team is ready.
WOW! Learning’s Conducting Successful Investigations learning programme covers everything you need know about managing staff without getting sued. Part of the Professional Conduct and Procedures in the Workplace portfolio, the programme deals with proper handling of grievances, and guidance on how to best manage issues such as sexual harassment, discrimination, discipline, and dismissal, to achieve an appropriate resolution.
WOW! Learning knows the complexity that some situations in the workplace can present to managers especially if they result in litigation. Ensure your management team is ready.
WOW! Learning’s Conducting Successful Investigations learning programme covers everything you need know about managing staff without getting sued. Part of the Professional Conduct and Procedures in the Workplace portfolio, the programme deals with proper handling of grievances, and guidance on how to best manage issues such as sexual harassment, discrimination, discipline, and dismissal, to achieve an appropriate resolution.
Do you have managers who are hesitant about taking formal action on poor performance? Is everyone fully confident in applying your company’s policies and procedures?
WOW! Learning’s Discipline and Dismissal programme uses your procedures as the foundations, to develop the knowledge and confidence managers need to deal with disciplinary and grievance issues professionally.